Want to Create Psychological Safety? Here’s what not to do!

Want to Create Psychological Safety? Here’s what not to do! Every team member can help to create psychological safety, but if you are a leader your behaviours can have an even greater impact. If you are not familiar with the term, Amy Edmundson defines psychological safety as a “shared belief that the team feels safe […]

5 Facilitation Fails and Facilitator Tips to Avoid Them

5 Facilitation Fails and Facilitator tips to avoid them At Outcome over Output, we love to learn from failures, especially the ones that make us cringe a little. Here are the 5 favourite facilitation fails we’ve seen (and sometimes committed) over the years, plus some practical facilitator tips to help you avoid falling into the […]

Dysfunctional Team? Lessons from a Marriage Therapist

Dysfunctional Team? Here’s some tips from a marriage counselor Have you ever been part of a dysfunctional team? Often teams are thrown together at breakneck speed and expected to deliver results immediately, without much time to gel? It’s no surprise when tensions bubble beneath the surface. Even if there are no open conflicts, there’s often […]

Social Proof: Lessons from Leadership, Product and agility training

Social Proof: Lessons from Leadership, Product and agility training Have You Ever Followed the Crowd? Have you ever done something just because everyone else was doing it? Maybe you bought a Tamagotchi.Perhaps you queued for the newest iPhone.Did you experiment with a Mohawk hairstyle and instantly regret it?Or signed your team up for Jira?And let’s […]

My True Story of Being Part of a Dysfunctional Change Team

My True Story of Being Part of a Dysfunctional Change Team Long ago, in a distant land of sticky notes and story mapping, I was part of an agile coaching team for the first time. You see, when I started in the industry, I was always the lone product person, the lone Scrum Master, the […]

Using the Lean Coffee Format to Cultivate Connection and Understanding

Using the Lean Coffee Format to Cultivate Connection and Understanding Who would have imagined that a meeting style, known as the Lean Coffee Format, born in Seattle over a coffee (credit to Jim Benson and Jeremy Lightsmith), would transform discussions across various sectors? The Lean Coffee Format offers a structured but agenda-free way to hold […]

Overcoming Negativity Bias in Product and Delivery

OVERCOMING Negativity BIAS in Product and Delivery Just because it’s easier to be negative doesn’t mean we should be. Continuing on the theme of working with over 100 teams, across in Project and Contracts Management,  Agile, Product and Delivery there’s one pattern that keeps repeating. Hint: It relates to the “Lessons Learned” in PRINCE2 or […]

Lessons Learned from Working with over 100 Teams

Lessons Learned from working with over 100 teams After working with over 100 teams across various industries, some patterns keep cropping up that affect both delivery and team morale. Here are some reflections and actionable advice on how to keep team morale high and to help teams work more effectively without burning out. These insights […]